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Research Guides

Operations Management

An Annotated Timeline of Operations Research: An Informal History

Gass, Saul I.; Assad,Arjang A.;. (Kluwer Academic Publishers, c2005)
McNichols Campus Library
T 57.6 .G37 2004

Customer-driven operations : aligning quality tools and business processes for customer excellence

Ahoy, Christopher K.. (McGraw Hill, 2009)
McNichols Campus Library
HD 31 .A46 2009

Essentials of operations management

Young, Scott T.. (SAGE, 2010)
McNichols Campus Library
TS 155 .Y68 2010

Handbook of Metrics for Research in Operations Management: Multi-item Measurement Scales and Objective Items

Roth, Aleda V.; et. al.. (SAGE Publications, c2008)
McNichols Campus Library
HD 30.215 .H356 2008

Healthcare operations management

McLaughlin, Daniel B.. (Health Administration Press, 2012)
McNichols Campus Library
RA 399 .A1 M374 2012

Health care operations management : a systems perspective

Langabeer, James R.; Helton, Jeffrey. (Jones & Bartlett Learning, 2016)
McNichols Campus Library
RA 971.3 .L338 2016

Operations management

Stevenson, William J.. (McGraw Hill/Irwin, 2007)
McNichols Campus Library
TS 155 .S7824 2007

Operations and supply management : the core

Jacobs, F. Robert; Chase, Richard B.. (McGraw Hill/Irwin, 2008)
McNichols Campus Library
TS 155 .J27 2008

Researching Operations Management

Karlsson, Christer. (Routledge, 2009)
McNichols Campus Library
HD 30.4 .R478 2009

Jill Werdell Spreitzer

Associate Library Professor
Reference Services
McNichols Campus Library

werdeljc@udmercy.edu
313-993-1221

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