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SHOPPER MYTH

MANY TIMES WHILE AT WORK I NOTICE THAT SHOPPERS WITH FEW ITEMS
WILL ALMOST ALWAYS STAND IN THE EIGHT ITEMS OR LESS LANE.
MANY TIMES THIS LANE IS MUCH LONGER THAN SOME OF THE OTHER
CHECK OUT LANES. I HAVE TO DIRECT THEM TO THE LESSER SOMETIMES
EMPTY LANES.
WHEN I ASK THEM WHY THEY WERE WAITING IN THE LONG LINES THEIR
REPLY IS THAT THEY THOUGHT IT WAS MANDATORY FOR THEM TO STAND
IN THE SPEEDY CHECK OUT LANE.

Where learned: MICHIGAN ; DETROIT ; A&P FOOD STORE

Subject headings: CUSTOM FESTIVAL -- Work Commerce Business

Date learned: 00-00-1977

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